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Intelligent Telemedicine Chatbot

UN SDG Category : Good Health and Well-being
Innovator : M.Rajeswari
Project Guide: Dr.T.Vigneswari
Institution : Sri Manakula Vinayagar Engineering College

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Problem Statement
Supply of doctor is limited in India especially in smaller towns and villages making provision of healthcare difficult to large number of people. Telemedicine and other solution in the past have also struggled to scale up due to this problem. Now in the age off digital assistants like Google and Alexa, we have created Artificial Intelligence based "doctor" that can diagnose everyday acute disease like common cold, flu, etc, based on simple questions.

Medical chatbot named as Intelligent Telemedicine Chatbot is an android application which uses Natural Language Processing (NLP) to understand human language and works like digital assistants such as Google and Alexa. This chatbot is designed to solve acute diseases. The registration and the queries received by the chatbot will provide solutions based on attributes related to diseases and its medicine for different categories of patient which is well trained. Age constraints taken for medicines and allergy considerations calculated based on attributes of the patients using AI algorithms.

We build up a system which is useful for medical institutes or hospitals to help the patients to their medical related queries. It also gives output for the queries which are from remote areas, where the insufficient availability of doctors. It is an interactive system that solve user queries for their disease symptoms and provides suitable medicine.

Intelligent Telemedicine chatbot is a medical chatbot which provides solution to acute diseases depending on various attributes of the patients by processing the natural language of the humans. It has the ability of a computer program to understand, interpret and manipulate human language.

India's Sustainable Development
The proposed system is a part of digital India to promote medical system in urban and rural area. The existing chatbots only acts as a helpline for queries related to the appointment and registrations by the patients. Proposed system acts as a doctor and solve queries related to health issues of the patients. The predictive algorithms helpful to analyse the history of the patients and suggest medicines. Chatbot acts like rationally and humanly.


Indovator is an online initiative where people choose the awardees by supporting them with crowdfunding. It empowers people to choose innovations that can create impact in their lives, and to review innovators solving India's challenges for sustainable development. Friends, family, relatives, colleagues, general public and organisations may donate to support innovators in raising Crowdfunding up to Rs 50,000 per project for testing, refining or piloting their innovation.

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